FAQs
We offer a wide variety of jackets, including leather jackets, bomber jackets, denim jackets, puffer jackets, trench coats, raincoats, and more—suitable for all seasons and styles.
Each product page includes a detailed size chart to help you choose the right fit. If you’re unsure, we recommend measuring yourself and comparing it with our chart, or contacting our support team for guidance.
Most of our jackets are true to size, but fit can vary slightly depending on the design and material. Please refer to the product-specific sizing information before placing your order.
Yes, we offer custom sizing on selected jacket styles. You can provide your measurements at checkout or contact us directly for a personalized fit.
Care instructions vary based on the jacket material. General guidelines are provided on each product page. For example:
Leather jackets: Use leather conditioner and avoid washing.
Puffer jackets: Hand wash or machine wash on a gentle cycle.
Wool coats: Dry clean only.
We use high-quality materials including genuine leather, faux leather, denim, cotton, nylon, polyester, and wool blends. Material details are listed on each product page.
Yes, we ship worldwide! Shipping costs and delivery times may vary based on your location. International orders may be subject to customs duties.
Delivery times vary by location and jacket type. In-stock jackets typically ship within 2-5 business days. Custom or made-to-order jackets may take 10-15 business days.
Please contact our customer support within 48 hours of delivery with a photo of the item. We’ll arrange a replacement or refund as quickly as possible.
Yes, we offer gift wrapping for select items. You can choose the gift wrap option at checkout and include a personalized message.
You can cancel or modify your order within 24 hours of placing it. Please contact our support team as soon as possible.
You can reach us via our Contact Us page, email us at support@docksonleather.com, or use the live chat feature on our website. Our team is available Monday to Friday, 9 AM – 6 PM.
